How To Build Efficient Trade Show Follow Up Emails

During a major Exhibition event like TOSSE, optimism and motivation are through the roof. You talk with lots of people, receive valuable feedback and hear promises of future orders.

But as the trade show ends and you return to your office, what happens?

On an average, it takes 5 working days to follow up on potential customers. . In many cases, there is no follow up at all and the business cards end up in a folder somewhere.

Exhibitions are resources consuming hence, it’s important to maximize gains immediately.

Follow up emails must start with instant follow up – the best way to do this to send a “thank you” message. Just after your discussion, send a short email with basic background information, making sure that your potential customers remember you.

Continue with thorough follow up – send in personalized messages that remind them of your business and answer their business questions.

Make follow up emails Stand out – leverage on the conversation you had with your potential customers in the stand, make them know you care.

Record Customer data using the right business tools – this simplifies you email dispatch and helps you understand the chronology of your data. There are various online tools like “myfairtool”.

All this process will succeed in helping you transition efficiently from trade show setting to daily business schedule and activities.

https://tosse.ng/tosse-visitor-information/visitors-registration-form/

Feb 08

4 Core Principles of Customer Relations That Fuel Business Growth

Companies in all industries and all of sizes understand that customers are perhaps their most valuable asset. Improving the overall customer experience is vital for continued success and survival of their business.

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Customer relation is a way business relates to its customers, clients and patrons. Some business organizations hire people specifically to manage how the company interacts and communicates with people. The goal is to retain existing customers and to gain new ones by providing the best customer relations and clients’ services.

There are some core principles to relationship management that any company can and should follow:

Communication: Listening is just as important as telling. Think about how often you actually speak with your customers. Focus on less financial-driven communication (whether it’s E-mail, phone or face-to-face interaction) if you make your customers feel involved, they feel as though they actually have a stake in your company, and feel like you care about more than just trying to make sales.

TOSSE 2019 EXHIBITOR INFORMATION

Rewards: Every company should initiate and make provision for reward programs. It is a very simple form of saying “Thank you” and particularly it is a viable and measurable marketing tool that big companies and small businesses can use to retain their customers and grow their business.

Be flexible: Be quick and attentive to customer’s complaints: The objective of customer relation is typically to interact with the customers in order to answer questions, resolve support issues, establish credibility and nurture relationships.

Here are strategies that Improve Customers Relations and building customer’s loyalty, from simply opening up communications channels to implementing elaborate point systems that reward loyalty enhanced customer communications.

Be prepared to meet and interact with lot of customers at TOSSE 2019.

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Providing customer feedback forms
Asking about customer needs in general when customer calls with problems
Training call-center staff to handle disputes
Encouraging a service culture throughout the organization.

May 22

Build A Solid Educational Foundation for Your Child: Start Early with Advans Kiddies Savings

Children shouldn’t suffer from parents’ inability to pay school fees. One major determinant of a smooth academic session for your child includes the payment of school fees. Every privately owned school survives or depends on the tuition and other fees paid by parents to see their children through their academic excellence.

Although, it is safer and sane to live within your means, but you shouldn’t limit your child’s future due to your inability to give him/her the best. This is where Advans La Fayette Microfinance Banks comes in.

Advans La Fayette Microfinance Bank is fully client-oriented and offers great flexibility, independence and financial security to help clients stay committed to their short- and long-term financial goals.

Advans La Fayette believes that education holds the key to shaping a brighter future and understands its importance. That’s why they have developed solutions to support schools, parents, and even the kids themselves.

With Advans Kiddies, parents can start saving early to secure a bright future in education for their children. Say goodbye to school fee worries with Advans Eduloan. They have created convenient and flexible loan options that makes it easier than ever to pay your children’s fees, ensuring uninterrupted access to quality education.

Running a school smoothly without financial hiccups is essential, and that’s where Advans School Boost comes in. They provide tailored financial solutions to meet the unique needs of your school, ensuring a seamless learning environment.

Educators, educational institutions and even parents can explore the options they have made available to secure a solid educational foundation for your children or ensure the smooth operation of your school.

Advans La Fayette is proudly sponsoring the Total School Support Seminar/Exhibition (TOSSE) 2023, a renowned event that brings together educators, school owners, and education stakeholders to shape the future of education.

TOSSE provides an invaluable platform for networking, learning, and sharing best practices in teaching, school management, and tutors’ development. It brings together educators and stakeholders to discuss innovative approaches and address challenges faced in the education landscape.

Join us for TOSSE 2023 at the Sheraton Hotel on the 8th of June and Ten Degrees Event Centre, Oregun, Ikeja on the 31st of August. We invite everyone to visit the Advans La Fayette Microfinance Bank booth at the exhibition and attend the seminar on “Technology in Education: Trends and Innovations.”

For more information about Advans La Fayette Microfinance Bank visit their website at www.advansnigeria.com

Mar 01

Generic Brand Communication in Today’s Global Market

Just as all human beings have names that represent their unique identity in society, similarly companies give unique brand names for their products to facilitate their distinction from the competitor’s brands.

TOSSE 2019 VISITOR INFORMATION

Branding and marketing communication today have created a massive product globalization and glocalization. A large number of generic brand’s product are available, but not all brands are liked by consumers as choice is highly influenced by the product but also the manufacturer.

Brand identity is essential in competition because without it there is no way of making a choice. The selection of a brand name is considered an art form because it is born out of the creative interpretation of research. The following should be considered before settling for a brand name:

Easy to pronounce
Product benefits
Registered trade mark.

Effective generic consumer engagement involves effective packaging which when effectively done proffer a high return on investment in terms of sales volumes. Innovative packaging helps increase consumer patronage and consumer scope. These are all important aspects of brand communication and packaging as a whole

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